Terms & Conditions
Please read carefully the following terms and conditions (Terms). In completing and submitting the Booking Form, you agree to be bound by these Terms, which form the agreement between Cycle to Escape (Cycle To Escape, we, us, our) and the customer (you).
1- How to Book
To reserve your place on one of the escapes, you must complete the online booking form, agreeing to these terms and conditions with a non-refundable deposit of:
AUD$ 10% of Escape cost per person
Cycle to Escape reserves the right to reject any booking for any reason. Participants under the age of 18 must travel with a parent or guardian. Participants must be 18 years of age or older. Payment details below.
Prices quoted on our website (https://cycletoescape.com.au) are in Australian dollars and are payable by Cash, Bank Transfer (details below), money order or cash. A 2.5% surcharge is applicable on payments made when using Paypal. The balance Tour price must be received in full by Cycle to Escape 30 days prior to departure and payments must be made in
EFT payments should be made to the below account. Please include your full name in the payment description.
Account Name: Simon Reilly
Bank Account Number: 478886963
If you wish to pay by credit card please advise us via email when submitting this form and we will email you an invoice which will allow Paypal
Visit our website and follow the Paypal payment instructions (3% surcharge).
3.1 If you wish to cancel your Escaper, please notify Cycle to Escape in writing as soon as you have made the decision to cancel. Once Cycle To Escape receives your notice, cancellation will take effect subject to the following: (a) If cancellation occurs outside 30 days of the departure date you will forfeit your full deposit but we will refund any further payment you have made. (b) Subject to clause 3.2(b), If cancellation occurs 30 days prior to departure you will forfeit 50% of the Escape price. (c) Subject to clause 3.2(c), if cancellation occurs within 30 days of departure you will forfeit 100% of the Ecape price. If you have not yet paid the full price of the Tour, we have the right to recover any payments owed by you under this clause 3.1.
3.3 If you want to transfer your booking to another person, you must notify Cycle To Escape in writing as soon as possible. Cycle to Escape reserves the right to reject any transfer, and if it does so, the transfer will be treated as a cancellation. If Cycle To Escape accepts the transfer, a $100 transfer fee will apply.
3.4 If you wish to cancel because you cannot travel to the tour start location due to government COVID-19 travel restrictions then please notify Cycle To Escape in writing as soon as you have made the decision to cancel. Once Cycle To Escape has determined that you cannot travel to the start location due to government COVID-19 travel restriction Cycle To Escape will provide a full refund within 7 days.
4- Escape Prices
Advertised prices are based on ground costs, fuel prices, exchange rates and assumptions made at the time of publication. Cycle To Escape tries its utmost not to increase prices, however sometimes increases are outside its control. Cycle To Escape reserves the right to amend Escape prices at any time before and including the departure date. Amendments may be necessitated for many reasons including, but not limited to, increased fuel costs, increases in ground services or exchange rate fluctuations. Any increase in Escape prices must be paid prior to the departure date.
5- Single supplement
Escapes are organised and priced on a twin share basis. Single supplement accommodation is available at an extra price as negotiated by Cycle To Escape with our hotel supplier. If you book as a single and are agreeable to sharing a room, we will arrange for you to share with a person of the same gender. For a guaranteed single room, you must pay the advertised single supplement rate.
6- Cancellation due to Tour Booking Numbers
Cycle To Escape reserves the right to cancel any Tour, at any time prior to departure, in the event that Cycle To Escapes determines in its absolute discretion that there are too few people to operate the Tour efficiently. If this occurs, you will be given a full refund of all amounts paid to Cycle To Escapes in respect of the cancelled tour. You will not be entitled to claim any additional amounts or seek any compensation for any loss, expenses or damage or for any loss of time or inconvenience which may result from the cancellation.
7- Travel insurance
While Cycle To Escapes holds public liability insurance covering all its escape, this may not cover all injury, loss or damage you may suffer as a result of your participation in the Cycle To Escapes. You are therefore responsible for your own personal health insurance and travel insurance covering accidents, illness and travel cancellation. You remain responsible for all of your personal belongings throughout the Escape. To the extent permitted by law, Cycle To Escapes will not be liable for the repair or replacement of any of your belongings that are misplaced, stolen or damaged during the Escape.
8- Escape Changes
Cycle To Escapes reserves the right in its absolute discretion to: (a) Change the date of departure or conclusion of the Escape/Tour, or, modify any aspect of the Tour; (b) Cancel or modify any routes within the Tour or objectives set out in the itinerary; (c) Substitute different or equivalent routes within the Tour in place of cancelled or modified routes; (d) Postpone, cancel or delay any such aspect of the Tour if in the absolute discretion of Cycle To Escapes, it is necessary to do so due to inclement weather, snow or icy conditions or conditions that are otherwise likely to be hazardous or dangerous or due to any other adverse or threatening conditions which may affect the safety of participants and guides of the group. These Terms will apply to any change to the dates, format, routes or other changes to the Escape/Tour.
9- Health and Fitness
To fully enjoy and benefit from your holiday experience you should be in good health and physical condition. You acknowledge that you have trained properly for the Cycle/Tour and will be in a fit state to complete the Escape/Tour safely. If you have a medical, physical or mental condition you have disclosed this to us upon booking. If, once you have booked the Escape/Tour, a medical condition becomes evident leading up to departure, you must also disclose this to us. You must complete our medical form (which will be sent to you once you have booked), provide details of an emergency contact person who is available during the Escape/Tour, and return the medical form to us at the time of making your final payment.
You consent to receiving any medical aid or treatment during the Escape/Tour that Cycle To Escapes in its absolute discretion considers necessary or desirable. You will be responsible for the payment of all medical/surgical expenses incurred.
10- Airlines and other transport providers
10.1 You are responsible for booking your own flights, and ensuring you arrive on time for the Escape/Tour. If you become aware of any delays or changes to your travel itinerary, you must notify Cycle To Escapes immediately. We will use reasonable endeavours to assist you to join the Cycle To Escapes Tour as soon as possible, however we will not be responsible for your failure to join the Tour on time or at all, or any costs you incur, as a result of changes or delays to your travel itinerary.
10.2 Your participation in the Escape/Tour will involve using travel and accommodation services provided by third parties. These parties (including airlines, other travel and accommodation providers) are not bound by these Terms, but the services provided by them will be subject to their own terms and conditions. Third party providers might amend or cancel a scheduled flight or other service, but such an amendment or cancellation will not be considered a cancellation of the Tour by Cycle To Escapes.
11- Force Majeure
If there is any natural disaster, act of God, strike, trade dispute, fire, breakdown, interruption of transport, government or political action, act of terrorism, or acts or omissions of a third party or any other cause whatsoever outside Cycle To Escapes reasonable control, Cycle To Escapes will be under no liability to you and may, at its option, by written notice, either cancel the Tour or arrange alternative Tour arrangements. Cycle To Escapes is not liable to refund all or any part of the Tour price if it cancels or changes the Tour due to circumstances outside its control.
12- Assumption of Risk and safety declaration
You acknowledge that: (a) By its very nature, adventure travel can be more challenging and demanding with a commensurately higher level of risk compared with conventional holidays; (b) The Tour involves potential exposure to injury (including permanent injury) and death; (c) Operational control of the Tour may be in the hands of a third party and your right of action in regard to any shortcoming of a third party’s performance is against the third party and not against Cycle To Escapes ; (d) The additional dangers and risks associated with adventure travel may include difficult and dangerous terrain, extremes of weather, including sudden and unexpected changes, remoteness from normal medical services and from communications and evacuation difficulties in the event of illness or injury; (e) We reserve the right to withdraw any person who in our opinion is likely to endanger themselves or others, and we also reserve the right to cancel any activity if we become concerned for any reason for your safety or that of any other person; (f) You must attend the ride/tour safety briefing on the first night of the escape. You must follow our instructions at all times during the Riding/Tour, and you must use all safety equipment provided at all times.
For the above reasons, you accept the inherent and increased dangers and risks associated with the proposed adventure and the accompanying risk of injury, death or property damage or loss.
13- Release and Waiver of Liability
In consideration of Cycle To Escapes accepting your booking and in consideration of you being permitted by Cycle To Escapes to join the Escape/Tour, to the extent permitted by law, you release, waive, discharge, hold harmless and agree to indemnify Cycle To Escapes and its officers, employees, agents, licensees, guides and other representatives (Representatives) from all claims, actions, liability or losses relating to bodily injury, property damage, wrongful death, loss of services, loss of profits, consequential, exemplary, indirect or punitive damages or any other loss or damage which may arise out of or occur during your travel in connection with the Escape/Tour or any activities conducted in conjunction with the Tour, unless caused by the wilful negligence or wrongful act of Cycle To Escapes and its employees. Regardless of the circumstances giving rise to the claim, you waive and release Cycle To Escapes and its Representatives from any claims you have, or may at any time have, against Connect Sport and its Representatives, and you agree, by accepting these Terms and the inherent dangers and risks associated with participating in the Tour, not to make any claim against or seek any compensation from Cycle To Escapes or its Representatives in respect of any personal injury, illness or death suffered by you, damage to or loss of property sustained by you, or any other loss or damage suffered by you as a result of your participation in the Tour.
Your booking, these Terms and all operations undertaken by Cycle To Escapes are governed by the laws of Queensland, Australia and Thailand
The courses used during the tour have been developed exclusively for Cycle To Escapes and must not be shared with other commercial tour companies.
16.1 Other than as set out in these Terms; the information supplied by you on the booking form will only be used by Cycle To Escapes. By providing information to Cycle To Escapes, you consent, in the unlikely event of an accident or injury, to the provision of medical and personal information to medical or emergency services personnel.
16.2 You consent to photographs, videos and electronic images being taken of you before, during or after the event by an official representative of Cycle To Escapes. You acknowledge and agree that we own those photographs, videos and images, and that we may use the photographs, videos and images and your name and voice for promotional purposes through any form of media without your further consent. Cycle To Escapes is not responsible for any photographs, videos or electronic images taken during the Tour by persons who are not representatives of Cycle To Escapes.